molly moon's is dedicated to social justice, diversity, equity and inclusion
molly moon's mission is to make the world a better place one scoop at a time. we believe the world can only get better with dedication to social justice, equity, diversity and inclusion. we’ve created an umbrella for our social justice work we are calling #icecreamforeveryone. through our recruitment and hiring practices, our operating and employment practices, and the ways that we give back to our community, we strive to create an atmosphere that values, respects, and welcomes everyone. we not only work hard to make our shops warm, inclusive, and diverse we also partner with as many organizations as we can that promote equity and help marginalized groups in our community.
We view progress as a verb. In light of our continuing progress toward inclusion and equity, below are descriptions of the work we have done and continue to do around equity and social justice, in somewhat chronological order…
Great Jobs Strategy / Progressive Benefits
Molly opened her first Molly Moon’s shop in Wallingford in part to prove that a business that treated its employees exceptionally well could be impressively profitable. From the day the first shop’s door opened we have offered 100% free health insurance to all employees working 20 or more hours per week. Starting wages at Molly Moon’s continue to be higher than the city’s minimum wage and total compensation packages are well above living wages in Seattle. We offer vested vacation, retirement, 12 weeks of paid family leave, subsidized ORCA passes and secure schedules posted in advance. Happy, healthy workers make our business stronger than most!
Our founder Molly has been an activist advocating for worker’s rights in Seattle and Washington state since the day she became a business owner. Over the years, she has brought our leadership team to activism and lobbying tables at the city, state, and federal levels. Since 2008 Molly has actively advocated for healthcare reform that lead to the Affordable Care Act, Marriage Equality, Seattle’s Paid Safe and Sick Leave laws, Washington State’s increased minimum wage and guaranteed safe and sick leave, Seattle’s secure scheduling law, and she is currently working with organizations in Washington State to advocate for the passage of a paid family leave bill in the Washington State Legislature.
Charitable Giving to Food Justice, Equity and Community Organizations
Food insecurity disproportionately affects families of color. We established a non-profit, the Anna Banana Milk Fund to raise money for food banks in need in our community. We now donate 1% of our sales or 10% of our profits, half of which goes to food banks! We work with food banks in each of our shop neighborhoods and provide funding to help ensure customers at those food banks have access to the fresh milk and dairy products they need. Many of our mooncrew donate directly from their paychecks to FamilyWorks, a foodbank across the street from our original shop! This year our employees personally donated over $12,000!
We also work closely with many organizations in the community that are doing important equity work. Some of these include Mary’s Place, The Economic Opportunity Institute, Families of Color Seattle and the NAACP. About 30% of our giving dollars go to these organizations.
Building Shops in More Diverse Communities
Molly Moon’s has shops in great neighborhoods around Seattle that we love and that have supported us and allowed us to grow. We’ve used our success over the years to contribute to our community in meaningful ways. Now we are growing into more diverse neighborhoods where our good jobs with great benefits can benefit a broader community. Our first shop in south Seattle will open in Columbia City in Spring 2017. We are excited to be a part of a more diverse community and have already begun working with partners such as the Rainier Valley Food Bank, Families of Color Seattle and Friends of the Children.
In 2016 we performed an equity audit on our company. Our external equity auditors examined our recruiting, hiring and employment policies and practices and the diversity of our current workforce. Through this audit we learned about how much we are doing right, but also how we can become even more equitable in the years to come.
Diversity Recruitment Campaign — Now Hiring Optimists!
The number one recommendation in our Equity Audit was to increase the diversity of our job applicant pool. This year rather than just posting jobs on our website and relying on word-of-mouth, we will be hosting Molly Moon’s career days in each of our shops, inviting the community to meet our mooncrew, learn about our jobs and to apply then or acquire the materials and information to apply later. We are reaching out to a diverse array of 50 community organizations and advertising our hiring and career days through social media ads, community newspapers and radio. We are striving to become a more diverse workforce than the city of Seattle.
Increasing Equity in Our Hiring Practices
We have removed several barriers to the application process itself. We no longer require applications be submitted online. Paper applications are available in all shops. We no longer require a cover letter and resume be submitted for scooper, ice cream maker or delivery driver positions. We are so excited to hire in a more inclusive, equitable way that also connects us more personally to our community!
Equity Trainings & Policies
We now send every member of the mooncrew through a full-day equity training, and provide additional equitable management trainings to all leadership and managers. These workshops help our teams recognize implicit and unconscious bias, improve our cultural competency, and provide accommodations and resources when we see a need. Our entire mooncrew handbook and our human resources policies are being strengthened by changes made due to our Equity Audit.
Employee Giving Campaign
Included in our program to give 1% of our company’s sales to food banks and other organizations furthering equity work, we reserve a portion of our donations to be made through a mooncrew vote. In 2016, our employees decided to donate to NW Immigrant Rights Project, Planned Parenthood, Oceti Sakowin Camp, Sacred Stone Camp and The Vera Project.
One way we are being inclusive is by meeting a team request to have pronoun pins available to all employees and to expand our language to include trans, gender queer, non-binary, and gender non-conforming individuals using words that express respect for each person's identity. We provide these pins to any scooper who would like to wear one. Scoopers may be wearing a pronoun pin for a number of reasons. They may be gender-nonconforming or transitioning their gender. They may be wearing a pin to show support for their colleagues, to raise awareness about gender identity or simply because they like it! These pins allow people to address our mooncrew by the pronouns they use themselves. We also provide postcards explaining pronoun pins and a bit about gender identity and inclusivity to any customer who asks.
Collaborations with Artists & Chefs of Color
A huge part of how we express the molly moons’ brand is through art, design, and collaboration. We aim to collaborate with artists and chefs of color whenever possible and know how important it is to work with a diverse set of artists who communicate various cultural backgrounds and perspectives that resonate with all of our customers.